Privacy Policy

This Privacy Policy explains how The Woodies / The Woodman’s Stroke collects, uses and protects personal information when you visit our website, contact us, or interact with us online.

This policy applies to our website: https://thewoodies.co.uk/.

1. Who we are

The Woodies / The Woodman’s Stroke is a pub located at:

1 Church Street, Rothley, Leicestershire, LE7 7PD

For the purposes of UK data protection law, the data controller is:

The Woodies Rothley
Email: Send us an email
Telephone: Call Now

2. Information we collect

We may collect and process the following types of personal information:

Information you provide to us

When you contact us through our website contact form, by email, by phone or through social media, we may collect:

• Your name
• Your phone number
• Your email address
• The contents of your message or enquiry
• Any other information you choose to provide

Information collected automatically

When you visit our website, certain technical information may be collected automatically, including:

• Your IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Time and date of visit
• Website usage information

This information may be collected through website hosting, analytics tools, security tools or similar technologies.

Social media and third-party platforms

If you interact with us through platforms such as Facebook, Instagram, X/Twitter, Google or other third-party services, those platforms may also collect and process your personal information in accordance with their own privacy policies.

3. How we use your information

We use personal information for the following purposes:

• To respond to enquiries submitted through our website or by email
• To contact you about bookings, questions, feedback or other messages you send us
• To operate and maintain our website
• To monitor and improve website performance
• To protect our website from misuse, spam, fraud or security threats
• To manage our business records
• To comply with legal or regulatory obligations
• To manage our online presence, including social media and review platforms

4. Our lawful basis for using your information

Under UK data protection law, we must have a lawful basis for using your personal information. Depending on the circumstances, we may rely on one or more of the following lawful bases:

Consent

We may rely on consent where you choose to submit information to us, agree to receive certain communications, or accept optional website technologies.

Legitimate interests

We may use your information where it is necessary for our legitimate business interests, provided those interests do not override your rights. This may include responding to enquiries, operating our website, preventing fraud, maintaining security and improving our services.

Contract

We may process your information where it is necessary to take steps at your request before entering into a contract, or to perform a contract with you.

Legal obligation

We may process your information where we are required to do so by law, regulation, tax, accounting or licensing obligations.

5. Who we share your information with

We may share personal information with trusted third parties where necessary for the purposes described in this policy, including:

• Website hosting providers
• Website maintenance or development providers
• Email and communication service providers
• Analytics providers
• Security and spam-prevention providers
• Professional advisers, such as accountants or legal advisers
• Regulators, public authorities or law enforcement where required by law
• Third-party platforms you interact with, such as Google, Facebook, Instagram or X/Twitter

We only share information where necessary and appropriate.

6. International transfers

Some third-party service providers or platforms may process personal information outside the UK. Where this happens, we expect appropriate safeguards to be in place to protect your information in accordance with UK data protection law.

7. How long we keep your information

We keep personal information only for as long as necessary for the purposes for which it was collected.

As a general guide:

• Contact form enquiries may be kept for up to [insert period, e.g. 12 months] after the enquiry has been resolved.
• Business, accounting or legal records may be kept for up to [insert period, e.g. 6 years] where required.
• Website analytics data may be retained according to the settings of the relevant analytics provider.

We may keep information for longer if required by law or if needed to resolve a dispute.

8. How we protect your information

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, alteration or destruction.

However, no website, email system or online service can be guaranteed to be completely secure. You should take care when sending information online.

9. Your data protection rights

Depending on the circumstances, you may have the following rights under UK data protection law:

• The right to be informed about how your information is used
• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to request restriction of processing
• The right to object to processing
• The right to data portability
• The right to withdraw consent where processing is based on consent

To exercise your rights, please contact us using the details in this policy.

We may need to verify your identity before responding to your request.

10. Marketing

We will not send you email marketing unless you have agreed to receive it or where we are otherwise permitted to do so by law.

You can opt out of marketing communications at any time by contacting us or using any unsubscribe option provided.

11. Children’s privacy

Our website is not intended for children and we do not knowingly collect personal information from children through the website.

12. Links to other websites

Our website may contain links to third-party websites, including social media platforms and review platforms. We are not responsible for the privacy practices or content of those websites.

You should read the privacy policies of any third-party websites you visit.

13. Complaints

If you have concerns about how we use your personal information, please contact us first so we can try to resolve the issue.

You also have the right to complain to the UK Information Commissioner’s Office.

Information Commissioner’s Office
Website: https://ico.org.uk/
Telephone: 0303 123 1113

14. Changes to this policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “last updated” date.